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Struggling to Stand Out in a Saturated Market? Here’s What You Need to Know

author image Written by: Rob May           Categories - Digital Marketing, SEO Tips

Tips for Gaining A Competitive Edge to Surpass the Competition

From dental clinics to home landscaping services and everything in between, it’s hard to know exactly how you can stay above water and compete in a saturated market with new businesses popping up left, right, and centre. And while competition can be a good thing, not knowing how to differentiate yourself amongst a growing pool of competitors can quickly sink your business. So, to help you stand out in a saturated market, we’ve compiled our best pearls of wisdom that will help you gain the edge you need to surpass the competition.

Why A Saturated Market Is Challenging

With any business, you’re bound to encounter a few roadblocks on the way. This is especially true when operating in a saturated market. One of the most significant drawbacks of operating in a saturated market is that it limits your profitability and growth potential. It also makes it more difficult for your brand to stand out when competing for customers’ attention, business, and loyalty. This means that the more competition you have, the more money you’ll need to spend in order to stand out and push yourself to the front of the line.

Why A Saturated Market Is Opportunistic

Despite the obvious challenges, a saturated market isn’t always a bad thing. Think about it this way: the more competitors you have, the more buzz is generated surrounding your product or service, which increases your chances of having your marketing messages reach a whole new audience. In fact, having this kind of buzz surrounding your industry will help to validate the idea that a particular type of product or service is something consumers need. This leads to you getting a bigger pie of marketing dollars rather than having to duke it out with competitors to get a larger slice of the same pie. Plus, having competition also promotes growth, as you won’t ever be able to become complacent. In other words, a growing market is good for business.

The Best Ways to Make Your Business Stand Out

But this doesn’t mean you don’t have to put the effort in to help your business stand out. So how do you use a saturated market to your advantage and find a unique way to position and market your brand in a way that is unique from the competition? Here are a few ideas:

Be Human and Have A Personality

It’s a well-known fact that people like buying from other people, especially ones they can relate to. So, if your branding and messaging seems like it was written by a faceless robot, it won’t appeal to consumers. But by crafting a distinct style, voice, or brand personality, you’ll appeal to specific types of buyers. The key is not to be afraid to let people see the humanity behind your brand. This ‘personality’ should also extend to your values, your mission, your vision, and what you stand for. Because if consumers feel like they know you, they are more likely to develop trust, giving you the advantage over other brands.

Know Your Niche

Rather than breaking into an industry and focusing on a broad target audience, you should be looking for a niche group whose needs aren’t being met. These potential customers are probably already buying what’s currently on the market due to the lack of alternatives. So, if they see a product/service offering that’s created especially for them, they’ll feel seen and happily go with your brand over the competition.

Build Relationships and Engage Your Audience

via GIPHY Again – and we can’t stress this enough – people don’t buy from faceless companies; they buy from other people. So, whether it’s through email marketing, a social media marketing strategy, or just amazing content, it’s important to focus on building and maintaining great relationships with clients that will keep them engaged and coming back long-term. It doesn’t matter whether they’re one-time shoppers or long-time buyers, fostering an amazing relationship with every customer and ensuring they feel valued will give them one more reason to keep coming back to you over your competitors.

Emphasize Exceptional Customer Service

via GIPHY With so many options available to them, customers will no longer put up with delayed responses, poor shipping practices, or other customer service issues. In fact,  around 75% of customers believe that customer service is one of the best ways to measure a business’s competence. So, the takeaway here is to treat your customers like royalty and make sure your communication is on point by providing quick response times and amazing customer support.

Be Transparent and Honest and Admit Mistakes

In the age of social media, negative feedback and poor experiences spread like wildfire, and can truly make or break your business. For this reason, you must always be on your toes and be able to respond to negative critiques and rectify any wrongs as soon as they happen. And don’t be afraid to look bad in front of customers who may not have had negative experiences. Owning up to your mistakes makes you appear more human and genuine, which is something people always like to see.

Prioritize User Experience

Besides providing great customer service and having an awesome relationship with your clients, your user experience (UX) needs to be a top priority. User experience refers to a customer’s overall experience using your website, factoring in how easy and pleasing it is to you. A meaningful user experience not only allows you to define your customers’ journey on your website, but also provide them with a positive brand experience that will help to build loyalty and trust. The best way to achieve this is to have a modern-looking, mobile-friendly site that is also easy to read and navigate on desktop. Also make sure you are producing high-quality content and are keeping up to date with digital marketing trends.

The Benefits of SEM And How It Can Help You Stand Out

If you’ve put in all the work and are still struggling to generate leads, SEM marketing may be the final missing piece of the puzzle. SEM (Search Engine Marketing) is the process of driving website traffic through the purchase of search engine ads. This includes:

  • Paid search ads
  • PPC (pay-per-click)
  • PPC (pay-per-call)
  • CPC (cost-per-click)
  • CPM (cost-per-thousand impressions)

SEM marketing is a great way to give yourself a competitive advantage by increasing your visibility, improving brand awareness, and advertising directly to an audience that is already interested in what you have to offer. The end result of SEM marketing efforts is usually more traffic to your site, increased leads, and better conversion rates and sales. So, what do you have to lose?

Tackle Everything at Once with a Digital Marketing Agency

With a bit of time and effort, you can overcome a saturated market and get your brand where it needs to be. But you can’t do it alone. By partnering with an experienced digital marketing agency, you can trust that your business is in the right hands and will be optimized to surpass your competitors. via GIPHY Through competitive research analysis, an agency will help you gain a better understanding of what you’re up against. Plus, whether it’s through PPC, social media, SEO analysis, or content marketing, an agency will come up with strategies and plans of action to help steer your business in the right direction and smash the competition.

Rob May

Instagram Updating Its Ranking Algorithm 

04/21/2022

Instagram chief Adam Mosseri announced that Instagram is adding a few changes in order to put more focus on creators and the credit they get. One of the mentioned changes is updating its ranking algorithm with the goal to put more focus on original work. Judging by the number of copy-paste posts we’ve seen so far, this update should have been made a long time ago.

 

Making Sure The Credit Goes To Those Who Deserve It

Instagram announced the following changes:

  • Product Tags – it will now be available to everyone. So, no matter who you are, you will be able to tag products and drive traffic and attention to a business, creator or a company that they like.
  • Enhanced People Tags – now, you can add a category for yourself (into profile, edit profile) which will show up when you are tagged in a photo or a video. This makes sure you have your identity be what you want it to be, and credited according to your wishes.
  • Ranking – people that actually created something from scratch should be more credited for that, so the algorithm will focus more on that kind of content.

“We are going to do more to try and value original content more, particularly compared to reposted content. So, more to come there as well.” – said Mosseri in the announcement.

But, what does it exactly mean? As mentioned in SocialMediaToday, the changes in ranking are not that well explained and it’s not clear if any penalization will happen.

What Will Affect The Ranking?

The Twitter community did have some questions regarding the originality of content and asked about editing outside of the app. If you remember, Instagram started down-ranking content that was re-shared from other apps. So, if you will be re-posting your TikTok with a watermark on it, your content will still be penalized. However, if you only edited it off the Instagram app, that shouldn’t be a problem and won’t affect your rank.

Still, Mosseri admits that Instagram can’t know for sure if a content piece is an original or not. They only build classifiers that will show how likely something is to be an original, but they can never know for sure. It’s still a work in progress.

Posting History Is Also A Factor

Content aggregators are the focus of this update, and Instagram will be able to determine this with the account’s posting history. Instagram is more likely to detect that an account is an aggregator if it re-posts a lot of content from other accounts.” So if you’re re-posting a lot of content from other accounts, you’ll likely see a drop in reach.

The main goal of the whole update is, as we mentioned, to give more credit to original creators, but the system is not yet perfect. However, Mosseri said that Instagram will continue to improve its detection features over time to better distinguish where the content comes from and who posts original content, to promote the real creators and reduce the influence of big farm accounts.

It looks like it’s time to say goodbye to reposting trending memes in order to boost engagement.

 

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Google’s Updates You Need To Understand

12/21/2021

We mentioned the new Vicinity update Google has going on. It was an algorithm update no one was prepared for and caused quite a commotion in the community. To avoid history from repeating itself, we must learn from our mistakes – and what better way than going through all of the things that have already happened? It could benefit you if you go through all the major updates Google had in store in the past year and come up with a strategy for the year ahead.

Google Search Biggest Updates in 2021:

For us to have the most relevant and reliable results, Google Search Algorithms are updated thousands of times throughout the year. Of course, most of them go unnoticed, but every now and then one comes along *cough cough* Vicinity *cough cough* and makes a mess. That’s why it’s better to keep track of each change, make sure to understand what is happening and learn how to use them so it can benefit you.

The Page Experience Update

This update was designed to improve the website experience searchers have. Mobile usability, security issues, HTTPS usage, Web Vitals and Ad Experience are all taken into account. The main goal is safer browsing for users and resurfacing flags in the Page Experience Report.

What To Do?

  • Work on your loading speed
  • Make sure your page has a mobile-friendly version, with no usability errors
  • Make sure your page is secure and use HTTPS
  • Don’t use interruptive, distracting or unfavourable advertising techniques

Here’s a helpful resource for optimizing your page for this update.

Link Spam Update

This was when Google reminded us about the importance of good content and quality links. The update was and still is effective at identifying and nullifying link spam across multiple languages.

What To Do?

  • You need high-quality link building
  • Create high-quality content
  • Focus and improve the user experience
  • Avoid useless linking!

Broad Core Updates

It took longer than expected, but it is done. As usual, Google didn’t offer a lot of advice on how to deal with a core update except to try hard all the time. This update had also caused big commotion since we saw some pretty weird pages ranking high. The conclusion was, again, to use quality backlinks.

ProTip! – Improving content and backlinks might help you to recover more than fixing the technical aspect!

Product Reviews Update

This update was designed to reward in-depth product reviews and “punish” irrelevant, summary-of-a-product type of content. Instead, a review should be relevant and detailed. We have also learned that Google and potential customers like seeing realistic reviews, even if that means seeing a few bad ones as well.

What to do?

  • Write longer, knowledgeable reviews
  • Add your own content, not just the manufacturer description
  • Describe how a product has evolved from previous models
  • Include the Pros and Cons

Here’s more advice on what you should know about the product reviews update and how to handle it.

MUM

Google also introduced us to the Multitask Unified Model which uses AI to help searchers. It “speaks” 75 different languages and understands both image and the written word. However, it might understand much more in the future, since Google keeps saying they’re working on expanding this capability to video and audio.

One of the first things MUM learned to do is to keep track of vaccine queries and it will continue bringing more understanding to Google’s algorithms.

Vicinity

This is a fresh one and we’re still trying to figure out what exactly happened so that keywords aren’t as important anymore. Maybe the lesson with this update is not to violate Google’s guidelines and add keywords for the sake of it. It seems like new businesses are winning with this one.

 

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